Customer Feedback for Instacanvas

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Knowledge Base

  1. Instacanvas Basics 

    1. What is Instacanvas?
    2. What products does Instacanvas sell?
  2. About the Products 

    1. Does resizing the image cause problems?
    2. How good is the print quality?
    3. What if I don't like the quality of the art that I purchased?
  3. Ordering 

    1. What are your prices?
    2. Can I buy a canvas or other products of non-Instagram photos?
    3. Can I buy my own Instagram photos?
    4. I need to cancel an order I just placed.
    5. Do you have a secure check out process?
  4. Shipping 

    1. How long does it take to receive my order?
    2. How much is shipping?
    3. How can I track my order?
    4. My tracking link shows my order as delivered but I do not have my product(s).
    5. I need to change the address I am having my order shipped to.
  5. Returns 

    1. My order arrived but there is a problem, what do I do?
    2. I don’t like the way my order printed, can I get a reprint/refund?
  6. Selling on Instacanvas 

    1. How do I create a gallery?
    2. Do I get a commission if I buy my own work?
    3. Do I make money on my photos?
    4. How much do I make for each product sold?
    5. Do I need to set up Paypal?
  7. Sellers: Before Your Gallery Opens 

    1. Changing Your Username Before Opening
    2. What if I don't have many followers or don't want to promote?
  8. Photo Rights 

    1. Can't someone steal my photo?
    2. Can I add watermark on this site?
    3. If I edit someone else's photo, can I sell it?
  9. Affiliate Program 

    1. How do I sign up?
    2. How do I know if my application has been received or if I have been accepted into the Affiliate Program?
    3. What is the Instacanvas Affiliate Program and how does it work?
    4. Is my website eligible for the Affiliate Program?
    5. Are there any fees?
  10. All articles 

    1. Does resizing the image cause problems?
    2. Is there sales tax?
    3. My order arrived but there is a problem, what do I do?
    4. How long does it take to receive my order?
    5. How do I cancel my gallery?
    72 articles 

Feedback and Knowledge Base